HRDC Subject Matter Expert: Lecturer Diep Minh Nghi

          Lecturer Diep Minh Nghi is a training expert with nearly 20 years of hands-on experience in training and management in fields such as Hotel Management, Insurance, Finance, Services, Telecommunications, Healthcare, Construction, Restaurants, Tourism, Real Estate, Education, Retail, Manufacturing, and more. Mr. Minh Nghi has held various senior positions such as Director of Training, Director of Client Relations, Sales Director, Business Director, and Production Director at multinational companies and corporations.

          Additionally: Course on Elevating Customer Service & Coaching Skills for Team Development and Motivation with TH True Mart Company (Hanoi).

        Mr. Diep Minh Nghi is certified by IBTA to teach CBP soft skills courses: Sales Skills, Customer Service, Communication Skills, and Hotel & Tourism Management, Training Skills, Presentation Skills, and more.

Some of the courses regularly taught by Lecturer Diep Minh Nghi include:

• Sales Skills
• Customer Service/Care
• Communication Skills
• Coaching and Mentoring Skills
• Presentation Skills
• Negotiation Skills
• Leadership Topics
• Teamwork Skills
• Time Management Skills
• Effective Working Skills
• Change Management Skills
• Innovation and Creativity Thinking
• Problem Solving and Decision Making

 

Let’s take a look at some photos of the courses conducted by Expert Diệp Minh Nghị at HRDC!