A Brief Overview of the Recent Course on Enhancing Customer Service and Coaching Skills for Team Development and Motivation:
People are the most valuable asset and core strength of any business. The key to building a strong organization lies in developing its human resources. Recognizing this, TH Group has consistently focused on developing the potential of its workforce. In addition to creating a friendly, dynamic, open, and creative work environment that is always ready to listen, TH Group continuously invests in and updates its in-depth training methods, ensuring ample opportunities for growth and promotion for individuals who are truly dedicated to the mission and vision of the company.
HRDC is truly honored to accompany and connect high-quality instructors and provide practical training content to TH Group. We hope that with the extensive knowledge and experience of the instructors, delivered with passion and dedication, combined with the youthful energy and strong desire to learn and continuously improve of the team members from TH True Mart stores, meaningful changes will be brought about. These changes will not only benefit the individuals themselves but also enhance the overall effectiveness and success of TH Group.
With the principle of always prioritizing customer benefits, the TH True Mart chain of stores is constantly focused on improving service and product quality to meet customer needs. Therefore, the courses “Elevating Customer Service” and “Coaching Skills to Develop Motivated Teams,” led passionately by HRDC instructors and attended by over 30 current and future managers, were conducted in a lively and enjoyable atmosphere.
Not only did the courses provide theoretical knowledge, but the participants also actively engaged in role-playing situations, discussions, and tackled challenging questions. This approach had a highly effective impact on the classroom atmosphere, fostering a spirit of enthusiasm, proactivity in learning, and the desire to explore and apply what was learned.
HRDC is proud to be a trusted training solutions provider, partnering with businesses to develop their employee teams. With tailor-made training programs designed to meet the specific needs of each company, HRDC is committed to helping businesses enhance their competitive edge and achieve their business goals.
Contact HRDC today for free consultation on the “Enhancing Customer Service” training programs.
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