Training from the perspective of business leaders and managers
Training from the perspective of business leaders and managers According to a recent evaluation by…
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Enhancing Customer Service – An Effective Competitive Factor in the New Era (Part 2)
3. Classification of Customer Services Based on the concept of customer service and the stages in the transaction process, customer service can be divided into…
Enhancing Customer Service – An Effective Competitive Factor in the New Era (Part 1)
1. Understanding Services “Customer service” is a term frequently mentioned in everyday life, but not everyone fully understands its core value and objectives. So, what…
Online Workshop on Changing Leadership Styles and Restructuring the Human Resources System for CEOs in Vietnam
Online Workshop: “Change leadership and hr re-organization for vietnam CEOs in Vietnam” On November 25th, HRDC and Leadership Foundation…
Gamification and the Application of Gamification in Training (Part 2)
3. Five Steps to Effectively Apply Gamification in Training. Step 1: Identify the Participants and the Context for Implementing Gamification The first and crucial step…
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