Reference

Enhancing Customer Service – An Effective Competitive Factor in the New Era (Part 1)

13/12/2024

1. Understanding Services “Customer service” is a term frequently mentioned in everyday life, but not everyone fully understands its core value and objectives. So, what…

10 Sai Lam Pho Bien Khi Dua Ra Quyet Dinh Hrdc

10 Common mistakes in decision making

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Experience these situations with HRDC: A senior management team of an organization decided to relocate the company office to a new location. Without consulting any…

Gamification and the Application of Gamification in Training (Part 2)

13/12/2024

3. Five Steps to Effectively Apply Gamification in Training. Step 1: Identify the Participants and the Context for Implementing Gamification The first and crucial step…

Gamification and its Application in Training (Part 1)

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In recent years, Gamification has become a “buzzword” in various fields such as marketing, product design, software product development, training… and even in business management…

4 things you need to know about the R.O.I model in training effectiveness evaluation

13/12/2024

Training effectiveness evaluation plays a key role in improving the quality of training, enhancing resource utilization, and increasing the accountability of the training organization. To…

Reference

Enhancing Customer Service – An Effective Competitive Factor in the New Era (Part 1)

10 Common mistakes in decision making

Gamification and the Application of Gamification in Training (Part 2)

Gamification and its Application in Training (Part 1)

4 things you need to know about the R.O.I model in training effectiveness evaluation

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